Contact

We are happy to assist you. Contact us by calling 033 0808 5587 from Monday through Friday 08:00 - 18:00 or use our contact form.

Our production facilities are closed on 2019-05-30. This may prolong delivery times by 2 to 3 additional workdays. Our customer service is not available on 2019-05-30. We will be available for you again starting 2019-05-31.
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How do I create my print files?

  • Bleed: create 1mm bleed on every side from the finished format size.
  • Distance to the edge: place important information at least 3mm away from the edge of the artwork format size.
  • Graphics which are placed too close to the edge of the finished format size: should be projected beyond the bleed.
  • Resolution: at least 100 dpi, ideal 150-200 dpi.
  • File format: PDF/X-4:2010, PDF/X-1a:2001, JPG.
  • Writings: embedded or converted into vector graphics.
  • Colour mode: CMYK or levels of grey.
  • Colour profile: ISO Coated v2 300%.
  • Colour saturation: the total colour saturation should never exceed 280%, minimum saturation is 15%.
  • Transparencies: only possible using PDF/X-4:2010 format.
  • Cutting and register marks: please do not use them.
  • Layers, passwords, comments, form fields, buttons or videos: please delete them.
  • Spelling mistakes and overprint modes: will not be checked by us.

Please configure a product to get further information.


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