Contact

Contact

Questions about our delivery

Delivery


Which courier service delivers my goods?

Delivery of parcels is made with our partner DPD, which usually deliver the parcels in the mornings. If you should not be available at the time of delivery, a second attempt will be made by the couriers.


How much are the delivery costs?

At PrintCarrier.com the delivery costs are always inclusive in the prices shown on the online shop!

Exemption to this are our products made of newspaper paper, as these will be delivered on pallets.


How will my goods be packaged?

We will do everything to ensure your goods arrive in perfect condition. Extra strong cardboard is used to protect your printing material. Heavy boxes are additionally protected with special ribbons.


Is bundling of the printing material possible?

Bundling (division into shares) of 50 or 100 pieces is available as an additional service for leaflets and magazines on 135gsm and 170gsm papers only. This option is recommended if you require the same amount of materials to distribute yourself to various places.


Is the delivery into foreign countries possible?

Unfortunately delivery to a foreign country is not possible. PrintCarrier.com offers individual shops in the following countries which deliver into the according country. Please note that we can only accept invoice addresses in the respective country for fiscal reasons.

Belgium - French: www.printcarrier.com/be-fr/
Belgium - Dutch: www.printcarrier.com/be-nl/
Germany: www.printcarrier.com/de/
France: www.printcarrier.com/fr/
Ireland: www.printcarrier.com/ie/
Italy: www.printcarrier.com/it/
Luxembourg: www.printcarrier.com/lu/
The Netherlands: www.printcarrier.com/nl/
Austria: www.printcarrier.com/at/
Sweden: www.printcarrier.com/sw/
Switzerland - French: www.printcarrier.com/ch-fr/
Switzerland - German: www.printcarrier.com/ch-de/
Slovenia: www.printcarrier.com/si/
Spain: www.printcarrier.com/es/
UK: www.printcarrier.com/en/


Can I choose an own return address?

During the order process you can choose from the following options to indicate the sender of the parcel (s):

• PrintCarrier.com
• Neutral shipping
• Invoice recipient (your address)
• Optional address

As standard, the parcels will be sent with our logo on them. If you do not want this, you can select from the following options.

If you choose neutral shipment neither our logo or another return address will be shown on the parcel.

If you would like to be seen as the sender, choose the option invoice recipient or another address. These options are especially ideal for resellers.


Is re-sending possible if the parcel could not be delivered?

We calculate re-deliveries as follows: 

  • Parcel fee for shipment (each parcel) £10 plus tax (= £11.75 including tax)
  • Order processing (each order) £10 plus tax (= £11.75 including tax)


Can I put multiple products together in one order?

Due to production-related reasons this is not possible, unfortunately. The handling of the single orders guarantees satisfactory delivery time for every product. Therefore, please place one order for every product you wish to purchase. You will then get for every placed order, an individual order number.


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