We are happy to assist you. Contact us by calling 033 0808 5587 from Monday through Friday 08:00 - 18:00 or use our contact form.

Our production facilities are closed on 2019-06-20. This may prolong delivery times by 2 to 3 additional workdays. Our customer service is not available on 2019-06-20. We will be available for you again starting 2019-06-21.

Voucher use


We send our vouchers in the form of a code consisting of both letters and numbers. It’s easy to redeem them – simply follow these steps:

1. Choose the product, quality and delivery time in our online shop.

2. After selecting any additional options and the payment method, a field for entering a voucher code appears.

3. Enter your voucher code and click “verify”. The amount of the voucher is then automatically deducted from the sum due.

Please note:
Each voucher code may only be used once. In addition, some voucher codes are valid for first-time customers only. If you have any problems redeeming your voucher code online, please contact our customer service centre; our team will be happy to assist you.

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